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FAQs

Evergreen Elf’s™ batteries have been designed to last the entire holiday season, or approximately 3 months. When the battery level is low, the light on the front will flash amber.

Evergreen Elf is a great fundraising opportunity. We offer significant discounts for bulk purchases so your organization can see real profit. Please see our fundraising page for more details!

Belac Products, LLC warrants that the product is free of defects in material and workmanship under normal use for a period of three (3) years from the date of initial purchase of the product. This Limited Warranty covers only the original purchaser of the product and is not transferable to subsequent owners or purchasers of the product. Do not return Evergreen Elf to the retail outlet. For complete text, please see our warranty page.

Press the probe up through the extension piece until the black ring hits the extension ring. Use a Philips head screwdriver to remove the screw securing the battery housing cover. Slide the cover out of the housing and replace the batteries.

When the batteries are aligned and secure, replace the housing cover and secure the cover with the screw. Be sure the cover is tight to prevent water from entering the battery housing.

Evergreen Elf was designed with both and visual and audible alert so that you are sure to know if your tree needs water. The flashing light sequence is designed to subtly differ from the other holiday lights on the tree without distracting from your holiday décor and the friendly audible alert will let you know – even if the base of the tree is piled high with gifts.